Overview
At Tanzania Parks Adventure, your trust is at the heart of everything we do. As a premier tour operator based in Arusha, we specialize in Northern Circuit safaris, Kilimanjaro treks, and Zanzibar escapes. Protecting your personal information is central to our commitment to providing safe, professional, and ethical travel services.
1. Who We Are
Tanzania Parks Adventure is a registered travel and tour company based in Arusha, Tanzania. We operate ethical mountain expeditions, tailored safari adventures, and cultural tours across the United Republic of Tanzania.
CONTACTS
Email: info(at)tanzaniaparks.co.tz
Phone/WhatsApp: + 255 (0) 787 964 348
Office:ACU Building,
Floor no. 2 Office no. 207
Arusha, Tanzania
2. Information We Collect
To deliver a personalized travel experience, we collect the following data:
Personal Identification: Full name, nationality, and passport details (required for national park permits and domestic flight bookings).
Contact Information: Email address, phone number, and emergency contact details.
Booking & Health Data: Travel dates, dietary requirements, and physical fitness disclosures (essential for trekking safety).
Payment Information: Billing details processed via secure, encrypted third-party providers.
Digital Analytics: IP address, browser type, and interaction data via cookies to improve our website performance.
3. How We Use Your Information
We use your data strictly for operational and legal purposes, including:
Preparing quotations and confirming bookings.
Coordinating with park authorities (TANAPA, NCAA, and KINAPA) for mandatory permits.
Securing accommodations, transfers, and internal flights.
Communicating essential travel advice and itinerary updates.
Ensuring mountain safety through health and fitness screenings.
Note: We do not sell, rent, or trade your personal information to unauthorized third parties.
4. Legal Basis for Processing
We process your data based on:
Contractual Necessity: To fulfill our agreement to provide your safari or climb.
Consent: Provided by you when you submit an inquiry or booking form.
Legal Obligation: Compliance with Tanzanian tourism regulations and park authority requirements.
5. Data Security & Retention
We implement robust technical and organizational measures to safeguard your data:
Encryption: Our website uses HTTPS encryption to protect data in transit.
Access Control: Access to sensitive traveler information is restricted to essential staff only.
Retention: We hold your information only as long as necessary for operational, legal, or tax reporting purposes.
6. Sharing Your Information
To complete your tour, we share relevant data with trusted partners:
Field Staff: Safari guides, mountain crews, and support staff.
Suppliers: Hotels, lodges, tented camps, and airline partners.
Government Bodies: National Park authorities for fees and registration.
All partners are required to handle your data with the same level of confidentiality and professional standards.
7. Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze traffic patterns, and offer relevant travel content. You may adjust your browser settings to disable cookies at any time, though some website features may be limited.
8. Your Rights
Under global privacy standards, you have the right to:
Request access to the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion of your data (subject to legal or contractual retention requirements).
Opt-out of marketing communications.
9. Children’s Privacy
Liability: Our liability is limited to the extent permitted by Tanzanian law. We are not liable for indirect losses, theft of personal property, or injury caused by client negligence.
Force Majeure: We are not liable for failure to perform due to "Acts of God," including natural disasters, political instability, pandemics, or mechanical breakdowns. No refunds or compensation are issued in these circumstances.
10. External Links
Our website may contain links to third-party travel resources or lodges. Tanzania Parks Adventure is not responsible for the privacy practices of external sites; we encourage you to review their policies independently.
11. Amendments
We may update this Privacy Policy periodically to reflect changes in local law or our operational practices. Updates will be posted on this page with a revised effective date.
12. Contact Us
For any questions regarding your data or this policy, please contact us at info(at)tanzaniaparks.co.tz
